ABOUT US
Learn more about the team behind ConsultChoice and our mission to optimize consultation experiences
OUR STORY
ConsultChoice was founded in 2018 by Dr. Sarah Johnson and Marcus Chen after they recognized a critical gap in the consultation landscape. Having worked in healthcare and technology sectors respectively, they witnessed firsthand how organizations and individuals struggled to determine whether online or offline consultations would better serve their specific needs.
Their initial research project examined outcomes across 500 consultations in various professional fields, revealing that neither format was universally superior—the optimal choice depended on numerous factors unique to each situation. This revelation led to the development of a comprehensive framework for assessing consultation needs and recommending the most appropriate format.
What began as a small research initiative quickly evolved as organizations across multiple sectors sought guidance on optimizing their consultation approaches. By 2020, global events dramatically accelerated the adoption of virtual consultations, and our expertise became even more valuable as professionals and clients navigated this rapid transition.
Today, ConsultChoice serves thousands of organizations worldwide, helping them create more effective, accessible, and satisfying consultation experiences through thoughtfully designed combinations of online and offline interactions.
MISSION & VALUES
OUR MISSION
Our mission is to transform how consultation formats are selected and implemented, ensuring that every individual and organization can access the right combination of online and offline interactions to meet their specific needs.
We believe that thoughtful consultation design can break down barriers to professional services, improve outcomes, enhance accessibility, and create more satisfying experiences for both providers and clients. Through evidence-based recommendations and innovative frameworks, we strive to optimize the consultation experience in every professional domain.
OUR VALUES
- Evidence-Based Approach: We base our recommendations on rigorous research and continuous data analysis, not assumptions or trends.
- Accessibility: We are committed to ensuring consultation access for people of all abilities, backgrounds, and technological capabilities.
- Personalization: We recognize that each situation is unique and requires tailored solutions rather than one-size-fits-all recommendations.
- Continuous Innovation: We constantly explore new technologies and methodologies to enhance consultation experiences.
- Environmental Responsibility: We consider the environmental impact of consultation choices and promote sustainable practices.
OUR LEADERSHIP TEAM
Meet the dedicated experts leading our mission to optimize consultation experiences across industries.
DR. SARAH JOHNSON
CEO & CO-FOUNDER
With over 15 years of experience in healthcare consultation analysis, Dr. Johnson leads our research initiatives and strategic partnerships. Her doctoral work in consultation effectiveness laid the foundation for our assessment frameworks.
MARCUS CHEN
CTO & CO-FOUNDER
Marcus brings extensive expertise in digital communication technologies and user experience design. His innovations have created more immersive and effective virtual consultation experiences while maintaining security and accessibility.
DR. AMARA PATEL
RESEARCH DIRECTOR
Dr. Patel oversees our ongoing studies comparing consultation outcomes across various formats and professional domains. Her background in behavioral psychology brings valuable insights into the human factors that influence consultation success.
JAMES WILSON
CLIENT SUCCESS DIRECTOR
James ensures that our recommendations translate into measurable improvements for our clients. His expertise in implementation strategies helps organizations navigate the challenges of transitioning between consultation formats.
OUR ACHIEVEMENTS
Since our founding, we've made significant impacts in how consultations are conducted worldwide:
COUNTRIES REACHED
Our consultation frameworks have been implemented across 42 countries, spanning six continents and diverse cultural contexts.
ORGANIZATIONS SERVED
From small practices to multinational corporations, we've helped thousands of organizations optimize their consultation approaches.
SATISFACTION INCREASE
Our clients report an average 85% increase in consultation satisfaction scores after implementing our recommendations.
ACCESSIBILITY IMPROVEMENT
Organizations implementing our hybrid models see a 64% average increase in service accessibility for underserved populations.
WHAT OUR CLIENTS SAY
ConsultChoice completely transformed how our medical practice approaches patient consultations. Their personalized assessment identified the perfect balance of virtual and in-person appointments for different patient populations, resulting in higher satisfaction and better health outcomes.
As a global educational consultancy, we struggled with maintaining consistent quality across different delivery formats. ConsultChoice helped us develop a framework that leverages the strengths of each consultation approach while ensuring our core methodologies remain intact regardless of format.
The data-driven approach that ConsultChoice brings to consultation design is remarkable. Their analysis helped us identify patterns we would have never recognized ourselves, leading to a hybrid consultation model that has significantly improved our client retention and satisfaction metrics.
OUR WORK IN ACTION
READY TO OPTIMIZE YOUR CONSULTATION APPROACH?
Our team of experts is ready to help you determine the perfect balance of online and offline consultations for your specific needs. Whether you're a healthcare provider, educational institution, business consultancy, or any organization that conducts professional consultations, we can help you enhance your effectiveness and client satisfaction.
Contact Our Team